Built in buildings.Ready for your whole business.
RoyceAI started with Singapore's commercial buildings. The same platform — and a growing team of AIXperts — works anywhere knowledge lives in documents, systems and people's heads.
Commercial buildings
Chief engineers juggle a BMS, a CMMS, spreadsheets and a group chat — and still export data by hand for every report.
- Ask about any AHU, chiller or meter without knowing the point name
- Faults explained with ranked causes and evidence
- Green Mark and BCA energy reports drafted from live data
- Tenant requests answered on WhatsApp
Ask it
Our chiller plant runs 0.65 kW/RT — how does that rank?Which AHUs ran outside schedule last weekend?AIXperts
FM service providers
Many client sites, thin technician benches and an SLA on every contract. Variation works take days to quote.
- Alarm triage across every client site from one screen
- SLA risk flagged before it becomes a breach
- Out-of-scope work quoted from the work order in minutes
- Monthly client reports written for you
Ask it
Which contracts are at risk of SLA breach this week?Quote the out-of-scope items from yesterday's inspections.AIXperts
Retail chains
Dozens of stores, no engineer on any of them, and a customer service inbox that never empties.
- Customer enquiries — returns, stock, order status — on web and WhatsApp
- Refrigeration and HVAC alarms triaged overnight
- Store staff SOP and rostering questions without calling HQ
- Energy per m² ranked across the estate
Ask it
Is the 55" TV in stock at Jurong Point?Which stores had freezer alarms overnight?AIXperts
Education campuses
Old plant, many blocks, a small FM team — and an admin office fielding the same questions every term.
- Cooling schedules matched to the timetable
- Student and parent enquiries answered from official notices
- Decades of asset history searchable by question
- Capital-planning summaries for ageing equipment
Ask it
Which lecture halls were cooled while empty last week?When is the term 2 fee deadline?AIXperts
Hospitality
Guest comfort is the product. A noisy fan coil at midnight becomes a one-star review.
- Guest requests handled around the clock
- Room and plant faults caught before guests notice
- Engineering shift handovers written automatically
- Repeat complaints traced to the asset behind them
Ask it
Can I get late checkout until 2 p.m.?Any rooms with repeat aircon complaints this month?AIXperts
Industrial & manufacturing
Unplanned downtime is expensive, and the know-how sits with a few senior technicians.
- SCADA and sensor signals read against maintenance history
- OEM manuals and procedures answered on the floor
- Permit-to-work, SDS and PPE requirements on demand
- Critical spares and lead times in one answer
Ask it
Why did the Line 3 compressor trip twice this week?Which critical spares are below minimum?AIXperts
IT & data centres
IT teams, managed service providers and data centre operators field the same tickets daily — while cooling, power and uptime can't slip.
- Helpdesk tickets answered from your IT knowledge base, escalated with context
- CRAC, UPS and PDU alarms read against rack load and history
- ISO 27001 and SOC 2 evidence gathered and gap-checked
- Licence renewals, warranties and hardware refresh tracked
Ask it
How do I set up VPN on a new laptop?Which racks in Hall B are running hot, and why?AIXperts
Every department has a handbook. Give it an expert.
The same platform works outside operations — anywhere people ask the same questions of the same documents.
HR & People
Handbook, leave, claims and onboarding, checked against each person's entitlement.
How much annual leave can I carry forward?Customer service
Policies, orders and stock answered on web and WhatsApp, with clean handoff to staff.
Where is my order #SO-88213?Procurement
Vendor contracts, POs and tender documents searched and compared.
Which vendor contracts renew next quarter?Compliance & safety
Audit files, permits and SDS answered on demand, gaps flagged early.
What's missing for next month's ISO audit?Sales & estimating
Quotations and proposals drafted from rate books and past wins.
Draft a proposal like the one we won at One Raffles.IT helpdesk
Access, device and how-to questions answered from your IT knowledge base.
How do I set up VPN on a new laptop?